Is this Niagara Falls hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Niagara Falls hotel have a swimming pool?

Yes, this Niagara Falls hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Niagara Falls hotel?

Best-rates for the Niagara Falls hotel starts from $123 per night with includes Business Services, Child Friendly, Pool, Security/Safety, Guest Services, TV, Wheelchair Accessible, Wellness Facilities, Bar, Breakfast, Laundry, Air Conditioner, Parking, Accessibility, Bedding/Linens, Fireplace/Heating, Restaurant, Internet, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Niagara Falls hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Niagara Falls hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Niagara Falls hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Niagara Falls hotel?

Based on the information reported by the owner or manager, the Niagara Falls hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Niagara Falls hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Crowne Plaza Niagara Falls NY Riverside by IHG | Hotel in Niagara Falls

| 7.4 (1004 Reviews) | 1 Bathroom

Niagara Falls Hotel | Crowne Plaza Niagara Falls NY Riverside by IHG

Hotel in Niagara Falls

Riverfront hotel with an indoor pool, near Fashion Outlets of Niagara Falls
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Housekeeping is available on request.
Crowne Plaza Niagara Falls NY Riverside by IHG offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Hair dryer

Shower/tub combination

Towels

Eco-friendly toiletries

Private bathroom

Bedroom

Blackout drapes/curtains

Air conditioning (climate-controlled)

Hypo-allergenic bedding

Free cribs/infant beds

Down comforter

Bed sheets

Phone

Recycling

Laptop-friendly workspace

Desk

Iron/ironing board

Desk chair

Eco-friendly cleaning products provided

Water-efficient showers only

Connecting rooms available

LED light bulbs

Breakfast

Buffet breakfast available for a fee daily 7:00 AM–9:00 AM: USD 9-18 per person

1 bar

1 restaurant

Refrigerator

Coffee/tea maker

Parking

Wheelchair-accessible parking and van parking available

Extended parking on site (surcharge)

Self parking on site (USD 10.00 per night)

Accessibility

Toilet grab bar height (inches): 33

Elevator

Wheelchair-accessible van parking

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Braille signage

2 on-site accessible parking spaces

Wheelchair-accessible registration desk

Well-lit path to entrance

Elevator door width (inches): 72

Assistive listening devices available

Wheelchair-accessible parking

Wheelchair-accessible registration desk height (inches): 42

Wheelchair-accessible pool

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Visual fire alarm

Wheelchair-accessible path to elevator

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Activities

Hiking/biking trails

Golfing

Fishing

Bicycle rentals

Fitness center

Indoor pool

Entertainment

Cable channels

32-inch flat-screen TV

Premium channels

General

Meeting rooms - 4

Computer station

24-hour business center

Conference space (8673 square feet)

Front-desk safe

ATM/banking services

Grocery/convenience store

Vending machine

Elevator

Free newspapers in lobby

Water dispenser

Banquet hall

English

Spanish

No plastic coffee stirrers

At least 80% organic food

TV in lobby

No plastic drinking straws

Vegan dining options

Biodegradable drinking straws

Reusable cups only

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

Fireplace in lobby

No plastic soda bottles

Smoke-free property

Comprehensive recycling policy

Vegetarian dining options

Comprehensive food waste policy

Biodegradable coffee stirrers

Guest Services

Grocery/convenience store

Free cribs/infant beds

Indoor pool

Laundry facilities

Refrigerator

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

24-hour front desk

Laundry facilities

Dry cleaning service

Luggage storage

Change of towels (on request)

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Available in some public areas: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 21

Check-out

Check-out before 11:00 am contactless check-out available express check-out available

Child Policy

Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately usd 9 to 18 per person self parking fee: usd 10.00 per night pet fee: usd 75.00 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

1 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 75.00 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Chrissy

Oct 20, 2025 12:05:22 AM

Review Score: 8

Summary: Stay was ok... Our room was pretty worn with rips in carpet, stained counters and rips in the bed frame . It was nice to look out at the river. I wasn’t happy with them holding 100.00 for “ incidentals “ and paying 10.00 a day to park in their parking lot. Location was good for what we were visiting for.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 1 Bedroom Room Size: 409 square feet m² 1 King Bed	General Ping - 11, Microwave, Square meters - 38, Square feet - 409, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Standard Room, 1 King Bed, City View Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Suite, 2 Bedrooms Room Size: 680 square feet m² 3 Queen Beds and Double Sofa Bed	General Ping - 19, Square meters - 63, Microwave, Separate sitting area, Square feet - 680, Bed count maximum 3, Separate dining area, Number of bathrooms - 1, Bed count minimum 3
Suite, 1 Bedroom, River View Room Size: 409 square feet m² 1 King Bed	General Ping - 11, Microwave, Square meters - 38, Square feet - 409, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Standard Room, 2 Queen Beds Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Square meters - 26, Extra bed count 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Premium Room, 1 King Bed, River View Room Size: 409 square feet m² 1 King Bed	General Fireplace, Ping - 11, Microwave, Square meters - 38, Square feet - 409, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Separate dining area, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Pool View Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Suite, 2 Bedrooms Room Size: 510 square feet m² 2 Queen Beds	General Microwave, Separate sitting area, Square feet - 510, Square meters - 47.4, Bed count minimum 2, Separate dining area, Number of bathrooms - 1, Ping - 14.3, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Non Smoking Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Mobility) Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, River View Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, Accessible, Non Smoking Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Microwave, Separate sitting area, Square meters - 26, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Queen Beds, River View Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room, 1 King Bed, Roll-in Shower, Non Smoking (Communications, Mobility) Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room Room Size: 285 square feet m² 1 Twin Bed	General Ping - 8, Square feet - 285, Room and bed type depend on availability check-in, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications, Mobility) Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Communications, Mobility) Room Size: 280 square feet m² 1 King Bed	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Queen Beds, City View Room Size: 280 square feet m² 2 Queen Beds	General Ping - 8, Square feet - 280, Square meters - 26, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2