Is this Manado City Centre hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Manado City Centre hotel have a swimming pool?

Yes, this Manado City Centre hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Manado City Centre hotel?

Best-rates for the Manado City Centre hotel starts from $40 per night with includes Parking, Bedding/Linens, Bar, Spa, Child Friendly, Pool, Security/Safety, Business Services, Air Conditioner, Restaurant, Toiletries, Breakfast, Internet, Laundry, TV, Wellness Facilities, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Manado City Centre hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Manado City Centre hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Manado City Centre hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Manado City Centre hotel?

Based on the information reported by the owner or manager, the Manado City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Manado City Centre hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Best Western The Lagoon Hotel | Hotel in Manado

| 7.8 (27 Reviews) | 1 Bathroom

Manado City Centre Hotel | Best Western The Lagoon Hotel

Hotel in Manado City Centre, Manado

Beach location and outdoor pool
Guests of this beach hotel will appreciate convenient onsite amenities such as a fitness center and spa services.
Best Western The Lagoon Hotel offers 184 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shampoo

Free toiletries

Toothbrush and toothpaste

Private bathroom

Hair dryer

Shower/tub combination

Bidet

Towels

Toilet paper

Soap

Rainfall showerhead

Bedroom

Blackout drapes/curtains

Premium bedding

Air conditioning

Bed sheets

Rollaway/extra beds (surcharge)

Iron/ironing board (on request)

Slippers

Laptop-friendly workspace

Office

Desk

Desk chair

Safe

Phone

Breakfast

Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–10:30 AM on weekends: IDR 300000 for adults and IDR 150000 for children

1 restaurant and 1 coffee shop/cafe

1 poolside bar and 1 bar

24-hour room service

Free bottled water

Paper towels

Parking

Height restrictions apply for onsite parking

Limited onsite parking

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

This property does not have elevators

Tile flooring in room

Tile flooring in public areas

Low-height door lock

In-room accessibility

Activities

Outlet shopping

Fitness center

Outdoor pool

Spa services

Children's pool

Entertainment

Cable channels

32-inch LED TV

General

Meeting rooms - 6

Conference center

Computer station

Business center

Coworking space

Reception hall

Banquet hall

English

Indonesian

Couples dining

Smoke-free property

TV in lobby

Guest Services

Rollaway/extra beds (surcharge)

Outdoor pool

Laundry facilities

Children's pool

Concierge services

Daily housekeeping

24-hour front desk

Luggage storage

Multilingual staff

Wedding services

Laundry facilities

Dry cleaning service

Porter/bellhop

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Spa

Body scrubs

Aromatherapy

Reflexology

Body treatments

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: 2:30 am minimum check-in age: 17

Check-out

A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Child Policy

Children are welcome. rollaway/extra beds are available for idr 400000.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for buffet breakfast: approximately idr 300000 for adults and idr 150000 for children late check-out is available for a fee (subject to availability) rollaway bed fee: idr 400000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Michael

Sep 27, 2025 11:02:00 AM

Review Score: 8

Summary: I enjoyed my stay at the Best Western Lagoon Hotel. The check-in was easy. I asked for a room on a high floor and I got it. I thought the staff at the hotel was attentive. There are two downsides to the hotel. There are only two elevators for a 12-story hotel. The elevators are slow. There are no clear signs pointing to the stairs. The other thing lacking is good lighting in the rooms. The room is dim. The bathroom mirror lighting is dim and very hard to get a good shave. Yes, I would stay at this hotel again. The views from the room are worth it.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room, 1 Queen Bed, Smoking, Sea View Room Size: 312 square feet m² 1 Queen Bed	General Number of living rooms 0, Ping - 9, Minibar, Number of bedrooms - 0, Square meters - 29, Sea view, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Superior Room, 1 Queen Bed, Non Smoking Room Size: 269 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Partial sea view, Number of bedrooms - 0, Hand-held showerhead, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 Queen Bed, Non Smoking, Sea View Room Size: 312 square feet m² 1 Queen Bed	General Number of living rooms 0, Ping - 9, Minibar, Number of bedrooms - 0, Square meters - 29, Sea view, Square feet - 312, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 Queen Bed, Smoking, City View Room Size: m² 1 Queen Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Executive Room, 1 Queen Bed, Non Smoking, Mountain View Room Size: 409 square feet m² 1 Queen Bed	General Number of living rooms 0, Bathrobes, Minibar, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Separate sitting area, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Suite, Multiple Beds, Non Smoking, Bathtub (Living Room;Presidential) Room Size: 861 square feet m² 3 King Bed and Twin Beds	General Number of living rooms 0, Executive level room, Partial sea view, Dining table, Minibar, Number of bedrooms - 0, Ping - 24, Location - top floor, Square feet - 861, Extra bed count 1, Separate dining area, Bathrobes, Square meters - 80, Separate sitting area, Bed count maximum 3, Bed count minimum 3
Suite, 1 King Bed, Bathtub, Sea View (Living Room) Room Size: 592 square feet m² 1 King Bed	General Executive level room, Partial sea view, Dining table, Minibar, Number of bedrooms - 1, Square feet - 592, Location - top floor, Extra bed count 1, Number of living rooms 1, Square meters - 55, Separate dining area, Bathrobes, Ping - 17, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Superior Room, 2 Twin Beds, Non Smoking Room Size: m² 2 Twin Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Superior Room, 1 Queen Bed, Smoking Room Size: 269 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, Square feet - 269, Partial sea view, Number of bedrooms - 0, Square meters - 25, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Executive Room, 1 Queen Bed, Smoking, Mountain View Room Size: 409 square feet m² 1 Queen Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Ping - 11, Square meters - 38, Square feet - 409, Mountain view, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Deluxe Room, 1 Queen Bed, Non Smoking, City View Room Size: m² 1 Queen Bed	General Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Number of bathrooms - 1
Superior Room, 2 Twin Beds, Smoking Room Size: m² 2 Twin Beds	General Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2