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Hotel Majapahit Surabaya MGallery | Hotel in Surabaya

| 9.3 (944 Reviews) |  6 Bathrooms  21 Guests
Surabaya Hotel | Hotel Majapahit Surabaya MGallery

Hotel in Surabaya

Located in the heart of Surabaya, a 3-minute walk to Tunjungan Plaza, Hotel Majapahit Surabaya MGallery offers rooms with a marble and gold plated bathroom. Featuring landscaped gardens, the 5-star hotel houses a spa and health club with an outdoor pool. Free WiFi is accessible in all areas. All rooms of Majapahit Surabaya Hotel are equipped with air conditioning, cable TV, and tea/coffee-making facilities. All units feature a safety deposit box and ample work space, while some rooms have a seating area. Hotel Majapahit Surabaya MGallery's spa offers various health and beauty treatments to refresh the body, mind, and soul. The health club includes a gym and a tennis court. Guests can enjoy Euro-Asian cuisine at Indigo Restaurant. Sarkies Seafood Restaurant serves Chinese cuisine. The Toko Deli offers various pastries and cakes. Free shuttle service to Grand City Mall is available for guests' convenience. Monumen Kapal Selam is just a 12-minute walk away. The Juanda International Airport is approximately a 30-minute drive away.

Hotel Majapahit Surabaya MGallery is located in Surabaya.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Balcony/Terrace, Fireplace, and several others. This is a 5 star rated property and has over 944 reviews with the average score of 9.3 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Majapahit Surabaya MGallery in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Majapahit Surabaya MGallery”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Bar
  • Special diet meals (on request)
  • Fruit
  • Kids' meals
  • Restaurant
  • Coffee house on site
  • Wine/Champagne
  • Breakfast in the room
Parking
  • Parking garage
  • Accessible parking
  • Private Parking
  • Parking on site
  • Free parking
  • Parking
Accessibility
  • Raised toilet
  • Lowered sink
  • Bathroom emergency cord
  • Wheelchair accessible
  • Toilet with grab rails
Activities
  • Spa facilities
  • Couples' massage
  • Full-body massage
  • Sauna
  • Pool table
  • Massage
  • Spa lounge/Relaxation area
  • Foot massage
  • Live music/Performance
  • Hand massage
  • Public Bath
  • Hot tub
  • Neck massage
  • Head massage
  • Tour or class about local culture
  • Locker rooms
  • Fitness
  • Spa/Wellness packages
  • Spa and wellness center
  • Fitness center
  • Nightclub/DJ
  • Back massage
Entertainment
  • Outdoor play equipment for kids
General
  • Non-smoking rooms
  • Facilities for disabled guests
  • Air conditioning
  • Wifi in all areas
  • Smoke-free property
  • Elevator
  • Convenience store on site
  • Soundproof rooms
  • Designated smoking area
  • Safe
Guest Services
  • Concierge
  • Lockers
  • Laundry
  • Fax/Photocopying
  • Tour desk
  • Business center
  • Baggage storage
  • Ironing service
  • Shuttle service (additional charge)
  • Airport shuttle (additional charge)
  • Express check-in/out
  • Packed lunches
  • Grocery deliveries
  • Meeting/Banquet facilities
  • Valet parking
  • Room service
  • Babysitting/Child services
  • Suit press
  • Private check-in/out
  • Daily housekeeping
  • Airport shuttle
  • Car rental
  • 24-hour front desk
  • Shuttle service
  • Dry cleaning
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Garden
  • Picnic area
  • Outdoor pool (year-round)
  • Sun deck
  • Outdoor pool
  • Outdoor fireplace
  • BBQ facilities
  • Outdoor furniture
  • Terrace
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • Key card access
  • Key access
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Face masks for guests available
  • First aid kits available
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
Spa
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Guests traveling with a minor may be subject to additional verification at check-in.

License number: 55110, 9120003560071

Reviews

Value for money:
9.03
Location:
9.44
Staff:
9.55
Facilities:
9.05
Comfort:
9.23
Cleanliness:
9.19
Heath
Nov 6, 2026 08:00:00 AM
Review Score:   8
Australia
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The way the duty manager arranged for a room in advance standard check in time.
Negative: That the Indigo Restaurant was closed on first day/night of stay.
Summary: Still the bset place to stay in downtown Surabaya.
See All Reviews

Room Arrangement

Room Info Facilities
Classic King Room
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed
Classic King Room

Bathroom

Bidet, Body soap, Shower, Hairdryer, Conditioner, Toilet, Slippers, Free toiletries, Bath, Shampoo, Shower cap, Private bathroom, Toothbrush, Bathrobe, Bath or shower, Toilet paper, Towels

General

Air conditioning, Safety deposit box, Ironing facilities, Smoke alarm, Carpeted, Key card access, Fan, Hardwood or parquet floors, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone

Living Area

Desk, Seating area, Sofa

View

View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Layout

Window

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Majapahit Legendary Suite
Room Type: Suite
Room Size: 97 m2
1 King bed(s) Bed
Majapahit Legendary Suite

Bathroom

Bidet, Body soap, Shower, Hairdryer, Conditioner, Toilet, Slippers, Free toiletries, Bath, Shampoo, Shower cap, Private bathroom, Toothbrush, Bathrobe, Bath or shower, Toilet paper, Towels

General

Air conditioning, Safety deposit box, Ironing facilities, Smoke alarm, Carpeted, Key card access, Fan, Hardwood or parquet floors, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone

Living Area

Desk, Seating area, Sofa, Dining area

Outdoors

Patio, Terrace

View

View, Pool view, Garden view

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Wardrobe or closet, Cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Heritage Suite King
Room Type: Suite
Room Size: 57 m2
1 King bed(s) Bed
Heritage Suite King

Bathroom

Bidet, Body soap, Shower, Hairdryer, Conditioner, Toilet, Slippers, Free toiletries, Bath, Shampoo, Shower cap, Private bathroom, Toothbrush, Bathrobe, Bath or shower, Toilet paper, Towels

General

Air conditioning, Safety deposit box, Ironing facilities, Smoke alarm, Carpeted, Key card access, Fan, Hardwood or parquet floors, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone

Living Area

Desk, Seating area, Sofa

View

View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Heritage Suite Twin
Room Type: Suite
Room Size: 57 m2
2 Twin bed(s) Bed
Heritage Suite Twin

Bathroom

Bidet, Body soap, Shower, Hairdryer, Conditioner, Toilet, Slippers, Free toiletries, Bath, Shampoo, Shower cap, Private bathroom, Toothbrush, Bathrobe, Bath or shower, Toilet paper, Towels

General

Air conditioning, Safety deposit box, Ironing facilities, Smoke alarm, Carpeted, Key card access, Fan, Hardwood or parquet floors, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone

Living Area

Desk, Seating area, Sofa

View

View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Classic Twin Room
Room Type: Twin
Room Size: 44 m2
2 Twin bed(s) Bed
Classic Twin Room

Bathroom

Bidet, Body soap, Shower, Hairdryer, Conditioner, Toilet, Slippers, Free toiletries, Bath, Shampoo, Shower cap, Private bathroom, Toothbrush, Bathrobe, Bath or shower, Toilet paper, Towels

General

Air conditioning, Safety deposit box, Ironing facilities, Smoke alarm, Carpeted, Key card access, Fan, Hardwood or parquet floors, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone

Living Area

Desk, Seating area, Sofa

View

View, Garden view

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Presidential Suite
Room Type: Suite
Room Size: 800 m2
2 Twin bed(s) Bed
1 King bed(s) Bed
Presidential Suite

Bathroom

Bidet, Body soap, Shower, Hairdryer, Conditioner, Toilet, Slippers, Free toiletries, Shampoo, Shower cap, Private bathroom, Toothbrush, Bathrobe, Bath or shower, Toilet paper

General

Air conditioning, Safety deposit box, Ironing facilities, Carpeted, Fan, Hardwood or parquet floors, Trash cans

Media & Technology

Flat-screen TV, Cable channels, Telephone

Living Area

Desk, Seating area, Sofa, Dining area

Services

Wake-up service

Kitchen

Dining table, Electric kettle

Bedroom

Wardrobe or closet, Cribs

Food & Drink

Bottle of water

Room amenities

Socket near the bed, Feather pillow, Non-feather pillow

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Hotel Majapahit Surabaya MGallery starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Hotel Majapahit Surabaya MGallery has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Majapahit Surabaya MGallery starts from $100 per night with includes View, Accessibility, Transportation/Shuttle, Security/Safety, Guest Services, Child Friendly, Internet, Pool, Balcony/Terrace, Fireplace, Restaurant, Bar, Breakfast, Hot Tub, Sports/Activities, Spa, Barbecue/Outdoor Cooking, Laundry, Air Conditioner, Parking, Designated Smoking Area, Wheelchair Accessible, Business Services, Wellness Facilities, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Majapahit Surabaya MGallery is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Majapahit Surabaya MGallery indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.