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Mercure Pontianak City Center | Hotel in Pontianak

| 7.8 (117 Reviews) |  1 Bathroom
Pontianak Hotel | Mercure Pontianak City Center

Hotel in Pontianak

Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Housekeeping is available on request.
Mercure Pontianak City Center offers 265 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Eco Friendly
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Shower
  • Hair dryer
  • Towels
Bedroom
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Bed sheets
  • Air conditioning
  • Free newspapers
  • Desk
  • Safe
  • Soundproofing
  • Slippers
  • Water-efficient showers only
  • Phone
  • Recycling
  • Bulk dispenser for toiletries
  • Iron/ironing board
Breakfast
  • 1 bar
  • 24-hour room service
  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: IDR 120000 per person
  • 1 restaurant
  • Free bottled water
  • Refrigerator
  • Electric kettle
  • Coffee/tea maker
Parking
  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
Accessibility
  • Elevator
Activities
  • Outdoor pool
  • Shopping
  • Playground
  • Fitness center
  • Children's pool
  • Bicycle rentals
  • Sauna
  • Hot tub
  • Hiking/biking trails
Entertainment
  • LCD TV
  • Satellite channels
General
  • 24-hour business center
  • Computer station
  • Meeting room
  • Free newspapers in lobby
  • Front-desk safe
  • Banquet hall
  • Water dispenser
  • Elevator
  • Gift shop/newsstand
  • Smoke-free property
  • Vegetarian dining options
  • Biodegradable drinking straws
  • No plastic drinking straws
  • Comprehensive food waste policy
  • Reusable cups only
  • At least 80% lighting from LEDs
  • Local culture & ecosystem education
  • No plastic water bottles
  • Vegan dining options
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • At least 80% of food locally-sourced
  • No plastic soda bottles
  • Reusable tableware only
  • Local artist showcase
  • No plastic coffee stirrers
  • Locally-owned & organized tours & activities
Guest Services
  • Daily housekeeping
  • Concierge services
  • Luggage storage
  • Laundry facilities
  • Multilingual staff
  • Dry cleaning service
  • Change of towels (on request)
  • Porter/bellhop
  • 24-hour front desk
  • Change of bedsheets (on request)
  • Outdoor pool
  • Playground
  • Children's pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Refrigerator
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Vegetable garden
  • Garden
  • Terrace

Policies

Check-in
Check-in start time: 2 pm; check-in end time: 1:00 am express check-in available minimum check-in age: 21
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for idr 350000.0 per night. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 120000 per person airport shuttle fee: idr 120000 per vehicle (roundtrip) rollaway bed fee: idr 350000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash safety features at this property include a fire extinguisher property registration number 8120103912465, 55110

Reviews

Erwin
Aug 7, 2026 07:41:36 AM
Review Score:   10
Summary: Everything was good but shower needs deep clean
See All Reviews

Room Arrangement

Room Info Facilities
Superior Twin Room, 2 Twin Beds
Room Size: 237 square feet m2
2 Twin Beds
Superior Twin Room, 2 Twin Beds

General

Square meters - 22, Square feet - 237, City view, Number of bedrooms - 1, Ping - 7, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Deluxe Twin Room, 2 Twin Beds
Room Size: 269 square feet m2
2 Twin Beds
Deluxe Twin Room, 2 Twin Beds

General

Square meters - 25, Square feet - 269, City view, Number of bedrooms - 1, Ping - 8, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Superior Room, 1 King Bed
Room Size: 237 square feet m2
1 King Bed
Superior Room, 1 King Bed

General

Square meters - 22, Square feet - 237, City view, Number of bedrooms - 1, Ping - 6.66, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 1 King Bed
Room Size: 269 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 25, Square feet - 269, City view, Number of bedrooms - 1, Ping - 7.56, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at property?

Check-in time for Mercure Pontianak City Center starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the property have a swimming pool?

Yes, this Mercure Pontianak City Center has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Mercure Pontianak City Center starts from $32 per night with includes Bedding/Linens, Guest Services, Breakfast, Kitchen, Pool, Balcony/Terrace, Restaurant, Bar, Internet, Air Conditioner, Business Services, Spa, Eco Friendly, Hot Tub, Laundry, Parking, Wheelchair Accessible, Accessibility, Wellness Facilities, Child Friendly, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Pontianak City Center is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Mercure Pontianak City Center indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.