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Shangri-La Jakarta | Hotel in Jakarta

| 9.4 (753 Reviews) |  1 Bathroom
Jakarta Hotel | Shangri-La Jakarta

Hotel in Jakarta

Along with 4 restaurants, this hotel has a full-service spa and free water park access. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a health club are onsite.
Change of towels is available on request.
Shangri-La Jakarta offers 662 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 49-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, bidets, and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


3 outdoor tennis courts, a health club, and a complimentary water park are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Separate bathtub and shower
  • Bidet
  • Hair dryer
  • Towels
  • Private bathroom
  • Toothbrush and toothpaste
Bedroom
  • Pillow menu
  • Pillow-top mattress
  • Bed sheets
  • Down comforter
  • Air conditioning
  • Rollaway/extra beds (surcharge)
  • Free cribs/infant beds
  • Premium bedding
  • Desk
  • Laptop-friendly workspace
  • Safe
  • Soundproofing
  • Slippers
  • Connecting rooms available
  • Phone
  • Turndown service
  • Iron/ironing board
Breakfast
  • 3 bars/lounges and 1 poolside bar
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 24-26 for adults and USD 12-13 for children
  • 24-hour room service
  • 4 restaurants and 1 coffee shop/cafe
  • Free bottled water
  • Minibar
  • Coffee/tea maker
Parking
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Valet parking on site (USD 6.75 per stay)
Accessibility
  • Elevator door width (inches): 44
  • Hand-held showerhead
  • Wheelchair-accessible pool
  • Ceiling hoist
  • Stairway handrail height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible registration desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Well-lit path to entrance
  • Magnifying mirror
  • Portable shower seat
  • Wheelchair-accessible concierge desk
  • Phone accessibility kit
  • Wheelchair-accessible spa
  • Portable hoist available
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Doorbell and phone notification
  • Handrails in stairways
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible path of travel
  • 5 stairs to reach property
  • Roll-in shower
  • Accessible shuttle
  • 10 on-site accessible parking spaces
  • Braille signage
  • Visual doorbell notification
  • Roll-in shower width (inches): 51
  • Wheelchair-accessible fitness center
  • Elevator
  • Wheelchairs available on site
  • Wheelchair-accessible business center
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible parking
  • Front entrance ramp
  • Hospital bed available
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Tennis
  • Outdoor pool
  • Shopping
  • Playground
  • Free water park access
  • Lifeguards on site
  • Full-service spa
  • Children's pool
  • Steam room
  • Sauna
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Health/beauty spa
Entertainment
  • 49-inch LED TV
  • Cable channels
General
  • Business center
  • Meeting rooms - 13
  • Japanese
  • Chinese (Mandarin)
  • English
  • Indonesian
  • Designated smoking areas
  • ATM/banking services
  • Banquet hall
  • Elevator
Guest Services
  • Children's games
  • Children's toys
  • Outdoor pool
  • Playground
  • Free water park access
  • Children's pool
  • Snack bar/deli
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Free cribs/infant beds
  • Daily housekeeping
  • Concierge services
  • Wedding services
  • Luggage storage
  • Hair salon
  • Laundry facilities
  • Turndown service
  • Dry cleaning service
  • Change of towels (on request)
  • 24-hour front desk
  • Change of bedsheets (on request)
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace
  • Lifeguards on site
  • Garden
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Facials
  • Body scrubs
  • Spa open daily
  • Body wraps
  • Manicures and pedicures
  • Body treatments
  • Massages

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: midnight early check-in subject to availability express check-in available minimum check-in age: 18
Check-out
Check-out before noon late check-out subject to availability express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 6 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 26.0 per night. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately usd 24 to 26 for adults, and usd 12 to 13 for children valet parking fee: usd 6.75 per stay rollaway bed fee: usd 26.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property affirms that it follows the cleaning and disinfection practices of shangri-la cares (shangri-la) please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property the listed child breakfast fee applies to guests age 11 and younger.

Reviews

GAUTAM
Oct 25, 2026 08:11:34 AM
Review Score:   10
Summary: Good stay. Will always go and stay there
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King Bed
Room Size: 463 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 43, Square feet - 463, Bathrobes, City view, Wheelchair accessible, Number of bedrooms - 1, Accessible bathtub, Wheelchair-width doorways, Height-adjusted amenities, Ping - 13.01, Grab bar - near toilet, Grab bar - in bathtub, Grab bar - in shower, Bathroom emergency pull cord, Fixed shower seat, Toilet grab bar height (inches) - 28, Toilet grab bar height (centimeters) - 71, Bathtub grab bar height (inches) - 43, Bathtub grab bar height (centimeters) - 109, Shower grab bar height (inches) - 31, Shower grab bar height (centimeters) - 79, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 78, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Horizon Club, Room, 1 King Bed
Room Size: 484 square feet m2
1 King Bed
Horizon Club, Room, 1 King Bed

General

Square meters - 45, Square feet - 484, Separate dining area, Bathrobes, City view, iPod docking station, Wheelchair accessible, Number of bedrooms - 1, Club level room, Accessible bathtub, Wheelchair-width doorways, Height-adjusted amenities, Ping - 13.60, Height-adjustable showerhead, Grab bar - in bathtub, Grab bar - in shower, Bathtub grab bar height (inches) - 43, Bathtub grab bar height (centimeters) - 109, Shower grab bar height (inches) - 31, Shower grab bar height (centimeters) - 79, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 79, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Deluxe Room, 2 Twin Beds
Room Size: 463 square feet m2
2 Twin Beds
Deluxe Room, 2 Twin Beds

General

Square meters - 43, Square feet - 463, Bathrobes, City view, Garden view, Wheelchair accessible, Number of bedrooms - 1, Wheelchair-width doorways, Height-adjusted amenities, Ping - 13.01, Grab bar - near toilet, Bathroom emergency pull cord, Fixed shower seat, Toilet grab bar height (inches) - 28, Toilet grab bar height (centimeters) - 71, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 79, Bed count minimum 2, Bed count maximum 2, Extra bed count 1
Executive Suite, 1 King Bed
Room Size: 747 square feet m2
1 King Bed
Executive Suite, 1 King Bed

General

Square meters - 69, Square feet - 747, Bathrobes, City view, Garden view, iPod docking station, Wheelchair accessible, Number of bedrooms - 1, Club level room, Wheelchair-width doorways, Height-adjusted amenities, Ping - 21, Closed captioned TV, Height-adjustable showerhead, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 79, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
One Bedroom Suite King
Room Size: 947 square feet m2
1 King Bed
One Bedroom Suite King

General

Square meters - 88, Square feet - 947, Number of living rooms 1, Separate sitting area, Bathrobes, City view, iPod docking station, Wheelchair accessible, Separate bedroom, Number of bedrooms - 1, Club level room, Wheelchair-width doorways, Height-adjusted amenities, Ping - 26.61, Closed captioned TV, Height-adjustable showerhead, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 79, Bed count minimum 1, Bed count maximum 1, Extra bed count 1
Horizon Club Room, 2 Twin Beds
Room Size: 484 square feet m2
2 Twin Beds
Horizon Club Room, 2 Twin Beds

General

Square meters - 45, Square feet - 484, Separate dining area, Bathrobes, City view, iPod docking station, Wheelchair accessible, Number of bedrooms - 1, Club level room, Wheelchair-width doorways, Height-adjusted amenities, Ping - 13.60, Closed captioned TV, Doorway wheelchair width (inches) - 31, Doorway wheelchair width (centimeters) - 79, Bed count minimum 2, Bed count maximum 2, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

Yes, this Shangri-La Jakarta has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Shangri-La Jakarta starts from $145 per night with includes Bedding/Linens, Restaurant, Toiletries, Kitchen, Air Conditioner, Parking, Bar, Breakfast, Child Friendly, Laundry, Pool, Designated Smoking Area, Security/Safety, Sports/Activities, Spa, Internet, Wheelchair Accessible, Accessibility, Wellness Facilities, Guest Services, TV, Balcony/Terrace, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Jakarta is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Shangri-La Jakarta indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.