Sheraton Surabaya Hotel and Towers | Hotel in Surabaya
Hotel in Surabaya
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Surabaya Hotel and Towers offers 348 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Amenities
Facility Overview
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Free toiletries
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Towels
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Hair dryer
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Shower/tub combination
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Bathrobes
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Private bathroom
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Blackout drapes/curtains
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Bed sheets
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Air conditioning
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Rollaway/extra beds (surcharge)
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Free cribs/infant beds
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Premium bedding
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Free newspapers
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Desk
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Laptop-friendly workspace
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Laptop-compatible safe
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Soundproofing
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Slippers
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Water-efficient showers only
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In-room massage
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Connecting rooms available
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Phone
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Desk chair
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Recycling
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Electrical adapters/chargers
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Window screens
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Iron/ironing board
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1 bar
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24-hour room service
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Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 227480 per person
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3 restaurants and 1 coffee shop/cafe
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Coffee/tea maker
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Minibar
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Electric kettle
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Free bottled water
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Refrigerator
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Wheelchair-accessible parking and van parking available
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Free self parking on site
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Limo/town car service
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24-hour roundtrip airport shuttle (surcharge)
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Electric car charging station on site
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Airport shuttle on request
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15 on-site accessible parking spaces
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Low-height bed
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Stairway handrail height (inches): 20
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Accessible airport shuttle
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Wheelchair-accessible pool
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Wheelchair-accessible restaurant
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Wheelchair-accessible registration desk
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Low desk height (inches): 28
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Well-lit path to entrance
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Wheelchair-accessible registration desk height (inches): 47
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Magnifying mirror
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Elevator door width (inches): 59
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Shower grab bar height (inches): 59
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Wheelchair-accessible concierge desk
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Grab bar in bathtub
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Wheelchair-accessible van parking
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Phone accessibility kit
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Wheelchair-accessible spa
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Stair-free path to entrance
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Wheelchair-accessible path to elevator
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Doorbell and phone notification
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Handrails in stairways
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Low-height electrical outlets in bathroom
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In-room accessibility
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Wheelchair-accessible path of travel
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Grab bar in shower
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Bathtub grab bar height (inches): 39
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Braille signage
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Low-height desk
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Low-height door lock
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Visual alarms in hallways
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Wheelchair-accessible fitness center
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Elevator
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Wheelchairs available on site
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Wheelchair-accessible business center
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible parking
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Lever door handles
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Low bed height (inches): 28
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Wheelchair-accessible lounge
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Wheelchair-accessible public washroom
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Tennis
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Outdoor pool
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Shopping
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Shopping mall
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Fitness center
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Full-service spa
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Children's pool
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24-hour pool access
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Steam room
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Access to nearby outdoor pool
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Sauna
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Outdoor tennis court
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Outdoor pool access
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Outlet shopping
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Health/beauty spa
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Flat-screen TV
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Cable channels
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Conference center (441 square feet of space)
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Meeting rooms - 8
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Computer station
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Business center
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Designated smoking areas (fines apply)
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Comprehensive food waste policy
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Rooftop garden
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Biodegradable coffee stirrers
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Vegan dining options
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No plastic coffee stirrers
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Vegetarian dining options
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Daily housekeeping
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Concierge services
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Wedding services
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Luggage storage
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Tour/ticket assistance
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Laundry facilities
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Dry cleaning service
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Porter/bellhop
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24-hour front desk
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Change of bedsheets (on request)
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Children's games
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Children's toys
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Outdoor pool
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Children's pool
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Access to nearby outdoor pool
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Laundry facilities
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Rollaway/extra beds (surcharge)
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Snack bar/deli
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Free cribs/infant beds
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Soundproofed rooms
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Refrigerator
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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Vegetable garden
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Garden
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Pool umbrellas
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Pool sun loungers
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BBQ grill(s)
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Facials
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4 treatment rooms
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Spa open daily
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Massage - Thai
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Sauna
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Reflexology
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Massage/treatment rooms
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed minimum spring break check-in age is 19 years old this property accepts credit cards, debit cards, and cash safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number 55110, 8120112040084
Reviews
Room Arrangement
| Room Info | Facilities |
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Executive Suite, 1 Bedroom, Smoking
Room Size:
861 square feet m2
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GeneralSquare meters - 80, Square feet - 861, Separate dining area, Separate sitting area, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Ping - 24, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Junior Suite, 1 Bedroom
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Square feet - 452, Separate sitting area, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Ping - 13, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Room, 3 Bedrooms, Smoking
Room Size:
1485 square feet m2
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GeneralSquare meters - 138, Square feet - 1485, Separate dining area, Separate sitting area, Kitchen, Cookware, dishware, and utensils, Microwave, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Height-adjusted amenities, Ping - 41.73, Bed count minimum 3, Bed count maximum 3, Extra bed count 2 |
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Presidential Suite, 1 King Bed
Room Size:
2583 square feet m2
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GeneralSquare meters - 240, Square feet - 2583, Separate dining area, Separate sitting area, Microwave, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Ping - 73, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Royal Suite, 1 Bedroom
Room Size:
1292 square feet m2
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GeneralSquare meters - 120, Square feet - 1292, Separate dining area, Separate sitting area, Kitchen, Microwave, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Ping - 36, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Premium Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Premium Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Deluxe Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Deluxe Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Height-adjusted amenities, Ping - 11, Grab bar - near toilet, Toilet grab bar height (inches) - 28, Toilet grab bar height (centimeters) - 71, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Room, 2 Bedrooms, Smoking
Room Size:
1173 square feet m2
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GeneralSquare meters - 109, Square feet - 1173, Separate dining area, Separate sitting area, Kitchen, Cookware, dishware, and utensils, Microwave, Balcony or patio, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Day bed, Height-adjusted amenities, Ping - 33, Bed count minimum 1, Bed count maximum 1, Extra bed count 2 |
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Room, 1 Bedroom, Smoking
Room Size:
743 square feet m2
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GeneralSquare meters - 69, Square feet - 743, Separate dining area, Separate sitting area, Kitchen, Cookware, dishware, and utensils, Microwave, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Height-adjusted amenities, Ping - 21, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Club Room, 2 Double Beds, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Club level room, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
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Club Room, 1 King Bed, Smoking
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Turndown service, Number of bedrooms - 1, Club level room, Ping - 11, Bed count minimum 1, Bed count maximum 1, Extra bed count 1 |
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Club Suite, 2 Bedrooms
Room Size:
388 square feet m2
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GeneralSquare meters - 36, Square feet - 388, Number of bathrooms - 1, Number of bedrooms - 1, Ping - 11, Bed count minimum 2, Bed count maximum 2, Extra bed count 1 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the Surabaya hotel starts from $102 per night with includes Parking, TV, Business Services, Bedding/Linens, Bar, Toiletries, Air Conditioner, Balcony/Terrace, Accessibility, Restaurant, Kitchen, Pool, Sports/Activities, Wellness Facilities, Guest Services, Breakfast, Child Friendly, Designated Smoking Area, Wheelchair Accessible, Spa, Eco Friendly, Barbecue/Outdoor Cooking, Internet, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
