The Westin Surabaya | Hotel in Surabaya
Hotel in Surabaya
This smoke-free hotel features 3 outdoor pools, a full-service spa, and a restaurant. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a conference center are onsite.
Housekeeping is available on request.
The Westin Surabaya offers 204 air-conditioned accommodations with safes and complimentary bottled water. Select Comfort beds feature down comforters. A pillow menu is available. 55-inch LCD televisions come with cable channels.
Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Surabaya hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Facility Overview
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Bathrobes
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Hair dryer
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Toothbrush and toothpaste
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Towels
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Shampoo
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Toilet paper
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Free toiletries
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Soap
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Select Comfort bed
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Blackout drapes/curtains
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Free cribs/infant beds
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Air conditioning
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Bed sheets
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Pillow menu
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Rollaway/extra beds (surcharge)
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Hypo-allergenic bedding
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Down comforter
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Safe
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Connecting rooms available
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Recycling
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Turndown service
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LED light bulbs
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Water-efficient showers only
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Slippers
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Phone
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Iron/ironing board
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1 bar
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Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 227480 for adults and IDR 113740 for children
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1 restaurant
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24-hour room service
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Free bottled water
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Local meal delivery service
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Mini-fridge
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Valet parking on site (IDR 150000 per stay)
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Airport shuttle on request
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24-hour roundtrip airport shuttle (surcharge)
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Wheelchair-accessible parking available
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Secured covered self parking on site (IDR 100000 per stay)
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Valet for wheelchair-equipped vehicle
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Wheelchair-accessible path of travel
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Elevator door width (inches): 55
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Lever door handles
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Assistive listening devices available
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Wheelchair-accessible restaurant
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Braille signage
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Wheelchair-accessible registration desk
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Wheelchair-accessible path to elevator
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Wheelchair-accessible parking
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Height-adjustable showerhead
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Accessible airport shuttle
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Wheelchair-accessible fitness center
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Elevator
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Well-lit path to entrance
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3 on-site accessible parking spaces
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Wheelchair-accessible pool
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Assistive listening devices in meeting rooms
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Health/beauty spa
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Golf lessons
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Zoo
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Outlet shopping
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Adjacent to a golf course
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3 outdoor pools
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Bicycling
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24-hour fitness center
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Children's pool
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Full-service spa
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Playground
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Shopping mall
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Golf driving range
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Cable channels
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55-inch LCD TV
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Conference center (89082 square feet of space)
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Meeting rooms - 20
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Computer station
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Banquet hall
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Reception hall
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Elevator
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Ballroom
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Chinese (Mandarin)
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English
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Indonesian
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Couples dining
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Double-glazed windows
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Vegan dining options
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Biodegradable coffee stirrers
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Comprehensive food waste policy
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Smoke-free property
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No plastic coffee stirrers
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Rooftop garden
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Vegetarian dining options
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At least 80% lighting from LEDs
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Mini-fridge
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Free cribs/infant beds
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3 outdoor pools
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Children's pool
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Playground
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Rollaway/extra beds (surcharge)
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Laundry facilities
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Free children's club
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Children's toys
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Wedding services
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Golf clubs
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Change of towels (on request)
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Multilingual staff
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24-hour front desk
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Change of bedsheets (on request)
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Golf lessions with a pro
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Tour/ticket assistance
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Concierge services
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Golf caddy
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Golf cart
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Laundry facilities
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Luggage storage
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Daily housekeeping
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Turndown service
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Golf pro shop
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Dry cleaning service
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Vegetable garden
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Outdoor furniture
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Massage - deep-tissue
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Massage - hot stone
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Body treatments
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Body scrubs
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Reflexology
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Massage/treatment rooms
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Couples treatment room(s)
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4 treatment rooms
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Spa open daily
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe Room, 1 King Bed, Non Smoking
Room Size:
409 square feet m2
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GeneralElectric kettle, Area rug/s in room, Low-height counters/sink, Number of bedrooms - 1, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square meters - 38, Wheelchair accessible, Extra bed count 2, Lowered electrical outlets in bathroom, Private bathroom, Square feet - 409, Low counters/sink height (centimeters) - 50, Day bed, Low counters/sink height (inches) - 20, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
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Grand Suite, 1 King Bed
Room Size:
1033 square feet m2
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GeneralDining table, Area rug/s in room, Number of bedrooms - 1, Coffee/tea maker, Room and bed type depend on availability check-in, Location - top floor, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Minibar (stocked, free items), Square meters - 96, Square feet - 1033, Private bathroom, Separate bathtub and shower, Ping - 29, Separate sitting area, Club level room, Day bed, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
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Junior Suite, 1 King Bed
Room Size:
498 square feet m2
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GeneralHardwood flooring in room, Area rug/s in room, Number of bedrooms - 1, Coffee/tea maker, Shower only, Room and bed type depend on availability check-in, Ping - 14, Square feet - 498, Square meters - 46, Extra bed count 1, Number of bathrooms - 1, Minibar (stocked, free items), Private bathroom, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
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Deluxe Room, 2 Double Beds, Non Smoking
Room Size:
409 square feet m2
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GeneralArea rug/s in room, Number of bedrooms - 1, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square meters - 38, Extra bed count 1, Private bathroom, Square feet - 409, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2 |
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Club Suite, 1 King Bed
Room Size:
840 square feet m2
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GeneralArea rug/s in room, Number of bedrooms - 1, Coffee/tea maker, Room and bed type depend on availability check-in, Ping - 24, Location - top floor, Square feet - 840, Extra bed count 1, Square meters - 78, Number of bathrooms - 1, Minibar (stocked, free items), Private bathroom, Separate bathtub and shower, Separate sitting area, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
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Club Room, 1 King Bed
Room Size:
409 square feet m2
|
GeneralArea rug/s in room, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Room and bed type depend on availability check-in, Square meters - 38, Bathtub or shower, Extra bed count 1, Number of bathrooms - 1, Minibar (stocked, free items), Private bathroom, Square feet - 409, Club level room, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view |
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Club Room, 2 Double Beds
Room Size:
409 square feet m2
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GeneralArea rug/s in room, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Minibar (stocked, free items), Private bathroom, Square feet - 409, Club level room, Rainfall showerhead, Bed count minimum 2, City view, Bed count maximum 2 |
FAQ's
Is this property pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the property have a swimming pool?
Yes, this The Westin Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in property?
Best-rates for the The Westin Surabaya starts from $152 per night with includes Toiletries, Child Friendly, Internet, Balcony/Terrace, Security/Safety, Business Services, Guest Services, Laundry, Air Conditioner, Wheelchair Accessible, Sports/Activities, Restaurant, Breakfast, Kitchen, Pool, Wellness Facilities, Parking, Accessibility, Bedding/Linens, Spa, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is property a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the property wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the The Westin Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the property?
Based on the information reported by the owner or manager, the The Westin Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for property?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
